Warranty

Items purchased from the Pared store come with a 6 month warranty. Please see below for further details and terms.

  • Warranty effective from the date of purchase and covers manufacturing faults and defects only. We offer a repair or replacement when the item is deemed by QC to be faulty.
The warranty does not cover
  • general wear and tear of clothing which includes ripped, marked, mishapen or incorrectly washed clothing. 
  • general wear and tear of jewellery including scratching, tarnishing, fading, misshapen or accidental breakage of jewellery

Please refer to our product care guides, care cards and items care labels for tips on how to look after your item. 

If you have a faulty item, please contact us at hello@theparedstore.com.au and include your order number, name and a photo and detailed description of the issue. Items will need to be returned to the Pared Store -  If we deem the item to be faulty we will repair the item where possible, offer a replacement or a refund. Please note repairs can take 4 weeks. 

For repairs that fall out of the 6 month warranty period, please contact customer service as we may be able for a fee to repair the item for you.